If you are not satisfied with your purchase, we can refund the item. However, we do not cover additional shipping costs. Returns must be made within 7 days of receipt of goods, in their original packaging. A refund will be applied once the item is received and inspected by our team. A 10% restocking fee will apply.
Pre-ordered items are not eligible for refund until they are delivered. Pre-orders cannot be cancelled as the items are ordered and reserved specifically for you.
If you would like to initiate a return or exchange, please email us at firstname.lastname@example.org